Frequently Asked Questions
What is home care and how does it work?
Home care is a service that provides support and assistance to individuals who prefer to remain in their own homes but require assistance with daily tasks such as personal care, housekeeping, and transportation. Home care services can be tailored to meet the individual needs of each client and can be provided on a temporary or long-term basis.
What services do you offer?
We offer a range of services including personal care, medication management, meal preparation, transportation, housekeeping, and companionship.
How do I know if home care is right for me or my loved one?
Home care is often a good option for individuals who need assistance with daily tasks but prefer to remain in the comfort of their own homes. A consultation with us can help determine if home care is the right choice for you or your loved one.
How do I choose a home care provider?
When choosing a home care provider, it’s important to consider factors such as the provider’s reputation and experience. You may also want to consider factors such as cost and the range of services offered. We have a great reputation and offer affordable pricing.
How are your caregivers trained and qualified?
All of our staff have received specialised training and certification in providing care to individuals in the home setting. We also constantly require that our caregivers undergo ongoing training and education (CPD).
How do you match clients with caregivers?
We work closely with clients to understand their individual needs and preferences, and to match them with a caregiver / nurse who has the necessary skills and experience to provide the desired level of care.
What is your availability for services?
We typically offer services 24 hours a day, 7 days a week, and can provide care on a temporary or long-term basis.
How do I schedule services?
Scheduling home care services is typically done through a consultation with us. Once services are arranged, a schedule will be developed to meet the individual needs of each client.